Terms of Sale



Prices and currency
The published prices and final invoices are in Euros.

Orders are shipped from TELOSTORE.COM from Monday to Friday.
Orders made Friday night, Saturday and Sunday will be processed the following Monday.

Neutral Available Items: Immediate Shipping
Available product orders are shipped within the business day following the order.

In all cases, www.telostore.com reserves the right to postpone the shipment if the order can not be shipped for reasons of force majeure.

During promotions and sales there may be delays in shipment.

Available custom items: 10/15 days shipping
Orders of custom products with your own logo are shipped within 10/15 days to allow drafting times and subsequent silk-screen printing.

In all cases, www.telostore.com reserves the right to postpone the shipment if the order can not be shipped for reasons of force majeure.

During promotions and sales there may be delays in shipment.

Authorized delivery
All Customers who place an order establish a commercial relationship with www.telostore.com and therefore agree to accept the delivery of their parcel.

If, for any reason, the Customer refuses to deliver the shipment or requests a refund to the sender, any shipment costs, charged to www.telostore.com, will be deducted from any refund due to the Customer.

Delivery of the order
When the goods arrive, customers are kindly requested to carefully inspect the parcel before signing proof of delivery of the shipment.
If for any reason the packaging appears to be flawed, customers are required to sign the receipt upon reservation.
If the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the parcel, customers are required to immediately report the incident to www.telostore.com at info@telostore.com .

If for any reason the shipment failed to be successfully delivered to the address provided by the Customer in the commercial contract, the parcel may be returned to the sender at the Customer's expense.
These amounts will be deducted from any reimbursement due to the Customer by www.telostore.com.

Evasion of Orders
Once you have made an order for the available items, you can not make any changes to that order.

Orders placed separately will be shipped separately. www.telostore.com reserves the right to postpone the shipment if the order can not be shipped for reasons of force majeure.

Please note that during promotions and sales there may be delays in shipment. It is the exclusive discretion of www.telostore.com the right to refuse an order and / or the provision of a service to anyone at any time.

Articles and images online
www.telostore.com disclaims any liability if, due to a particular configuration of the computer used by a customer or a malfunction thereof, the colors of the products displayed on the site may be slightly different from those of the original.

The images on www.telostore.com belong to TELOSTORE.COM and any unauthorized use of these images without express written consent is forbidden and any offender will be prosecuted according to law.

Availability of items
The shop windows on the site reflect the actual availability of the product in color and size.

Upon receipt of the order, the order department of www.telostore.com reserves the right to confirm the availability of the items purchased, the validity of the credit card transaction and to check the details of the previous transactions made by the Customer on www.telostore.com.

In the event that ordered items are unavailable or if for some reason the order can not be processed as requested by the Customer, the order office of www.telostore.com will notify the Customer in a timely manner.

Legal terms
This notice contains the legal terms and conditions governing the telostore.com site. By accessing the telostore.com site, users undertake to accept and agree to comply with all the conditions contained in this statement. telostore.com reserves the right to ask Users who do not accept or do not intend to abide by these terms, to refrain from using the telostore.com website.

Access to the site and its services is intended solely for personal use. The telostore.com site displays information about the products offered together with the possibility of purchasing the same.

Copyright and Trademark
TELOSTORE.COM owns the telostore.com site and its contents. This includes documentation, images, fonts, design, music, software, code and format scripts. The content on www.telostore.com is copyrighted.

Reproduction, modification, transmission, re-publication and / or re-distribution to third parties for commercial purposes is strictly forbidden without written consent. TELOSTORE.COM does not allow the use of any website or trademarked content for any purpose other than the one mentioned above.

Customer Requirements
To order, customers at www.telostore.com must:

• Have at least 18 years of age
• Possess the requisites required to enter into legally binding contracts
• Have a valid email address
• Have a valid credit card for payment, a bank account or PayPal account.

TELOSTORE.COM publishes information on its website www.telostore.com to provide a service to users, but does not accept any responsibility for possible technical inaccuracies and / or typographical errors. Once you know it, TELOSTORE.COM will make an immediate correction.

TELOSTORE.COM also reserves the right to make corrections and changes to the site, if necessary without giving any notice. TELOSTORE.COM does not provide any guarantee that information published on its site will be in accordance with the laws of the jurisdiction of the user. telostore.com is a website protected by international Internet standards. If used correctly, users can be assured that they will not encounter viruses.

However, TELOSTORE.COM disclaims any responsibility for any problems, damages, viruses or risks that the user may incur while improper use of the website and disclaims any liability for any malfunction of the web site for deactivating "cookies" in the user's browser. Users must accept the terms and conditions of this Legal Notice, and must be sure to periodically visit these pages for updates, modifications, and corrections. TELOSTORE.COM reserves the right to change the terms and conditions contained in this legal notice when necessary, without giving any prior notice.

Italian law
The telostore.com website, in adherence to Italian law, states:
"Users accessing this site declare that they agree that all matters relating to the use of the web site telostore.com are governed by the law of the Italian State. TELOSTORE.COM does not warrant in any way that the content of the site is in compliance with Access to the telostore.com site from places where its contents are deemed illegal is expressly forbidden. Users deciding to access the site from these countries are fully aware of the legal consequences and sanctions in which risk of incurring. "In the event of a dispute arising out of or arising out of the access and / or use of the Site by the Business User shall be exclusively the Venice Forum. 206 of 2005 ("Consumption Code"), in which case all disputes relating to or arising out of the User's access to and / or use of the Site , will be donated to the Consumer Forum as provided by the Consumption Code.

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